Rewind before you react.
Rewind one
The Replay A friendship just cracked. Replay it from both sides, guess what the other person really felt and wanted, then pick a different move for each — and watch a kinder ending, all the way to the repair. The Blueprint The replay sheet scientists and counsellors use: I felt / they felt · I wanted / they wanted · I showed / they showed · next time · repair. Print it and use it on a real one.